Shipping Policy

Shipping of the order from www.elldiamonds.com is very safe, secure and hassle free.

Every package of product (Jewelry) purchased from www.elldiamonds.com will reach to your doorstep in a durable condition and in a tamper-proof packing. 

Inspect the package for any damage or tamper before receiving or signing for receipt.

Make a video of the unboxing of your shipment for security purposes.

RAINBOW MEDIA HOUSE/ ELL DIAMONDS will not be responsible for orders collected directly from the delivery hub or anywhere outside the delivery address.

Once your order has been shipped, you will receive an email from www.elldiamonds.com

Shipping Charges

Shipping is FREE OF COST across all over India.

Delivery to Identified Person

Customers need to enter the correct details of Consignee / Recipient Name (as stated in their photo identification issued by the Government of India) with complete Address, nearby landmark, pin code and contact number for hassle free delivery. As the product reaches the destination, at the time of delivery, the recipient will have to provide any of the below mentioned identity proofs to collect the product:

  • Passport
  • PAN Card
  • Drivers License
  • Voters ID

We make sure that delivery is made with the help of a courier agent after checking the identity proof of the recipient and the courier agent confirms the same. To make sure that the delivery is safe and secured, the courier agent will note down details of the recipient’s identity proof. During this process, the receiver is expected to cooperate with the agent by providing original copies of identity proof for identification.

Change in Shipping Address:

If customer wants to change shipping address, they should send an email to help@elldiamonds.com

Guarantee of the delivery of the product is subject to the terms and conditions of Courier Company. Any kind of discrepancy in the details of the receiver will result in non-delivery of product.

www.elldiamonds.com holds the right to change this policy at any time without prior notice. In the event that any changes are made, the revised policy shall be posted on this website.

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